{
  "status": "success",
  "program": "Delhi Darshan Elite Certified Storyteller & Local Guide Program",
  "portalUrl": "https://www.delhidarshanelite.com/#/newstoryteller",
  "officialSupport": {
    "email": "delhidarshanofficial@gmail.com",
    "phone": "+91 92896 90812",
    "emergencySOS": "112 (Delhi Police) / +91 92896 90812 (Control Desk)",
    "address": "Delhi NCR, India"
  },
  "sections": [
    {
      "id": "contact-verification",
      "step": 1,
      "title": "Contact Verification",
      "category": "Onboarding Wizard Step 1",
      "webUrl": "https://www.delhidarshanelite.com/#/newstoryteller/Contact Verification",
      "apiUrl": "https://www.delhidarshanelite.com/api/policies/storyteller/contact-verification",
      "whatToDo": "Enter your full legal name, primary mobile phone number, WhatsApp contact number, and valid email address. Click 'Send OTP' to receive an instant 6-digit verification code. Submit the OTP within 60 seconds to authenticate your primary contact details before moving to step 2.",
      "fields": ["name", "phone", "phoneWhatsapp", "email", "otp"],
      "requirements": [
        "Full Legal Name matching Government Photo ID",
        "Active Indian 10-digit mobile number with WhatsApp capability",
        "Valid personal email address for official portal notifications",
        "Completion of instant 6-digit email OTP verification"
      ],
      "nextStep": "Address & Geographic Preferences"
    },
    {
      "id": "address",
      "step": 2,
      "title": "Address & Geographic Preferences",
      "category": "Onboarding Wizard Step 2",
      "webUrl": "https://www.delhidarshanelite.com/#/newstoryteller/Address",
      "apiUrl": "https://www.delhidarshanelite.com/api/policies/storyteller/address",
      "whatToDo": "Provide your Current Residential Address in Delhi NCR and Permanent Hometown Address. You can type the full postal address manually or tap the '📍 GPS Detect' button to automatically reverse-geocode your live coordinates. Select your preferred tour circuits (Old Delhi, New Delhi, Nizamuddin, South Delhi, Mehrauli), languages spoken, shift preferences (Full Day, Morning Heritage Walk, Sunset Street Food Walk), and transport capabilities.",
      "fields": ["currentAddress", "permanentAddress", "languages", "shiftPreferences", "circuits", "transportType"],
      "requirements": [
        "Current Residential Address in Delhi NCR with pincode",
        "Permanent Hometown Address",
        "Optional 1-Click GPS Auto-Detection for pinpoint location accuracy",
        "Languages of fluency (English, Hindi, French, Spanish, German, etc.)",
        "Preferred shift duration and vehicle type (Walking, Motorbike, Auto, Car)"
      ],
      "nextStep": "Government ID Verification Documents"
    },
    {
      "id": "government-id-verification-documents",
      "step": 3,
      "title": "Government ID Verification Documents",
      "category": "Onboarding Wizard Step 3",
      "webUrl": "https://www.delhidarshanelite.com/#/newstoryteller/Government ID Verification Documents",
      "apiUrl": "https://www.delhidarshanelite.com/api/policies/storyteller/government-id",
      "whatToDo": "Submit your official identity documents required for ASI monument permits and security compliance. Enter your 12-digit Aadhaar Number and upload clear front & back photos. Enter your 10-digit PAN Card Number and upload a clear photo for TDS tax compliance. Enter your commercial or private Driving License Number and upload a photo (mandatory if you drive a motorbike, scooty, auto, or car). Provide your emergency contact person, relation, and phone number, and upload your official digital signature.",
      "fields": ["aadharNumber", "aadharImage", "panNumber", "panImage", "drivingLicenseNumber", "drivingLicenseImage", "emergencyContact", "signature"],
      "requirements": [
        "12-Digit Aadhaar Card number and uploaded photo scan",
        "10-Digit PAN Card number and uploaded photo scan for tax filing",
        "Valid Driving License (DL) number and photo scan if driving guests",
        "Emergency Contact Name, Relationship, and active Phone number",
        "Official Digital Signature photo or drawn signature"
      ],
      "security": "Client-side image compression (< 800px) and 256-bit AES encryption at rest",
      "nextStep": "Legal Agreements & Code of Conduct"
    },
    {
      "id": "privacy-policy",
      "policyNumber": 1,
      "title": "PRIVACY POLICY",
      "category": "Legal & Regulatory Compliance Document 1",
      "webUrl": "https://www.delhidarshanelite.com/#/newstoryteller/PRIVACY POLICY",
      "apiUrl": "https://www.delhidarshanelite.com/api/policies/storyteller/privacy",
      "whatToDo": "Review the comprehensive 7-section Privacy Policy (Sections 1.1–1.7) governing storyteller KYC data, GPS telemetry, and financial information. Note our absolute Zero-Sale Policy: your personal and banking details are never sold or rented to commercial brokers. Understand your rights under India's Digital Personal Data Protection Act (DPDPA) and how to contact the Privacy Desk at delhidarshanofficial@gmail.com.",
      "sections": [
        "1.1 Information We Collect (Aadhaar, PAN, DL, bank accounts, GPS coordinates)",
        "1.2 How We Use Your Information (KYC verification, automated tour dispatch, weekly payouts, traveler safety)",
        "1.3 Data Protection & Security (256-bit AES encryption at rest, SSL/TLS 1.3 in transit)",
        "1.4 Absolute Zero-Sale Policy (Data shared strictly with assigned travelers and RBI-authorized banking gateways)",
        "1.5 Data Retention (7 years for tax accounting under Indian law)",
        "1.6 Your DPDPA Rights (Access, correction, and deletion)",
        "1.7 Privacy Desk Contact (delhidarshanofficial@gmail.com)"
      ]
    },
    {
      "id": "terms-of-service",
      "policyNumber": 2,
      "title": "TERMS OF SERVICE",
      "category": "Legal & Regulatory Compliance Document 2",
      "webUrl": "https://www.delhidarshanelite.com/#/newstoryteller/TERMS OF SERVICE",
      "apiUrl": "https://www.delhidarshanelite.com/api/policies/storyteller/terms",
      "whatToDo": "Read the 6-section Terms of Service (Sections 2.1–2.6) establishing the independent contractor relationship. Agree to 100% punctuality (arrival at pickup 15 minutes before tour start), wearing your official physical 12-digit Guide ID badge, zero unapproved shopping commission kickbacks, and absolute zero tolerance for alcohol or drugs on shift.",
      "sections": [
        "2.1 Service Overview & Independent Engagement (Professional contractor autonomy)",
        "2.2 Booking Confirmation & Tour Dispatch (Portal acceptance within designated window)",
        "2.3 Professional Code of Conduct (15-min early arrival, physical ID badge, zero unapproved shopping kickbacks, zero substance tolerance)",
        "2.4 Limitation of Liability (Independent travel risk boundaries)",
        "2.5 Governing Law & Jurisdiction (Courts of New Delhi, Republic of India)",
        "2.6 Electronic Execution (Enrollment submission constitutes binding electronic signature)"
      ]
    },
    {
      "id": "storyteller-payout-earnings-policy",
      "policyNumber": 3,
      "title": "STORYTELLER PAYOUT & EARNINGS POLICY",
      "category": "Legal & Financial Policy Document 3",
      "webUrl": "https://www.delhidarshanelite.com/#/newstoryteller/STORYTELLER PAYOUT & EARNINGS POLICY",
      "apiUrl": "https://www.delhidarshanelite.com/api/policies/storyteller/payout",
      "whatToDo": "Understand the transparent 4-pillar compensation model: guaranteed base shift payout (₹1,500 to ₹3,000+ per 8-hour tour), 100% guest cash & UPI tips retained, per-km GPS fuel allowance, weekly once complimentary Heritage Meals, and monthly 5-star performance cash bonuses. Review the Monday 6:00 PM IST payout cycle and statutory quarterly Form 16A TDS certificates.",
      "payoutSchedule": "Every Monday by 6:00 PM IST via NEFT / IMPS / UPI direct transfer",
      "taxCompliance": "Statutory TDS under Section 194C / 194J with quarterly Form 16A certificates provided",
      "cancellationProtection": "50% to 100% of base shift fee protected if guest cancels < 24 hours prior to tour"
    },
    {
      "id": "safety-posh-protocols",
      "policyNumber": 4,
      "title": "Safety & POSH Protocols",
      "category": "Safety, Emergency & Women Protection Document 4",
      "webUrl": "https://www.delhidarshanelite.com/#/newstoryteller/Safety & POSH Protocols",
      "apiUrl": "https://www.delhidarshanelite.com/api/policies/storyteller/safety",
      "whatToDo": "Familiarize yourself with mandatory safety obligations: active background GPS telemetry during all tours, the 1-Tap SOS Emergency button in the Storyteller Portal (connecting directly to Delhi Police Helpline 112 and our 24/7 Central Emergency Desk), and strict compliance with the Prevention of Sexual Harassment of Women at Workplace (POSH) Act 2013.",
      "protocols": [
        "Live GPS Telemetry: Mandatory background location tracking during active tour assignments",
        "POSH Act 2013 Compliance: Zero-tolerance sexual harassment protection for all female storytellers and travelers",
        "1-Tap Emergency SOS: Instant portal alert dispatched to Delhi Police (112) and Operations Desk"
      ],
      "emergencyDesk": "Delhi Police: 112 | Operations Desk: +91 92896 90812"
    },
    {
      "id": "storyteller-shift-cancellation-absence-policy",
      "policyNumber": 5,
      "title": "Storyteller Shift Cancellation & Absence Policy",
      "category": "Attendance & Scheduling Document 5",
      "webUrl": "https://www.delhidarshanelite.com/#/newstoryteller/Storyteller Shift Cancellation & Absence Policy",
      "apiUrl": "https://www.delhidarshanelite.com/api/policies/storyteller/cancellation",
      "whatToDo": "Review scheduling rules: if an unexpected emergency prevents you from conducting an assigned shift, notify the Admin Control Room at least 12 hours in advance. Understand that unannounced no-shows cause severe disruption to traveler itineraries, leading to immediate portal deactivation and forfeiture of shift bonuses. Note that if a traveler cancels < 24 hours prior to tour start, you receive 50% to 100% of your base shift fee.",
      "rules": [
        "Emergency Absence: Minimum 12 hours advance notification to Admin Control Room",
        "Unannounced No-Show: Instant platform deactivation + forfeiture of shift incentives",
        "Traveler Cancellation Safety Net: 50% to 100% base shift fee guaranteed if guest cancels < 24 hours"
      ]
    },
    {
      "id": "strict-zero-tolerance-legal-enforcement",
      "policyNumber": 6,
      "title": "Strict Zero-Tolerance Legal Enforcement",
      "category": "Criminal & Disciplinary Enforcement Document 6",
      "webUrl": "https://www.delhidarshanelite.com/#/newstoryteller/Strict Zero-Tolerance Legal Enforcement",
      "apiUrl": "https://www.delhidarshanelite.com/api/policies/storyteller/zero-tolerance",
      "whatToDo": "Review Section 6.1 Prohibited Attire rules: closed formal or smart walking shoes are mandatory; open slippers/Hawai chappals, torn denim, shorts, sleeveless tank tops, and offensive political prints are strictly prohibited. Read Section 6.2 Anti-Fraud & Direct Police FIR Policy: any fare skimming, payment bypass hacks, GPS spoofing, off-platform cash solicitations, or fraudulent documents will trigger immediate permanent blacklisting and filing of a DIRECT POLICE FIR under BNS/IPC fraud statutes without warning.",
      "sections": [
        "6.1 Prohibited Attire: Open slippers, torn jeans, athletic shorts, sleeveless tank tops, and offensive slogans are strictly barred",
        "6.2 Direct Police FIR (Anti-Fraud Zero Tolerance): Fare skimming, cash bypass, GPS location spoofing, or fraudulent KYC triggers immediate permanent blacklisting + direct Police FIR under Bharatiya Nyaya Sanhita (BNS) / Indian Penal Code (IPC) fraud statutes"
      ],
      "statutes": "Bharatiya Nyaya Sanhita (BNS) / Indian Penal Code (IPC) Criminal Breach of Trust & Fraud"
    }
  ]
}